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Help

Frequently Asked Questions

 

Declaration:  All prices displayed online already include shipping fees. You see when you choose one product in same quantity but to different shipping areas,the prices differs each other. This make your online printing with us cushier and more efficient.

 


What is CushyPrinting, and how is the quality standard?
I am a fresher for printing,can you tell me how my card is printed?
Is there a MOQ requirement if i buy from CushyPrinting?
What's your normal turn around time and how you ship my cards?

Can cards be personalized?
Do you offer proof before i confirm the order?
Can I cancel my order?
How do I place an order and how to upload my artwork files?
What methods of payment do you accept?
How long will it take to get my order?
How can I get my order faster?
Are your rfid chip 100% original and what's the warranty for your cards?

 

 

 

 

 

What is CushyPrinting, and how is the quality standard?

We are a professional rfid smart card printing factory established in 1999 which passed UKAS and ISO9001 certification. We use eco-friendly materials and ink for all our printing products, modern euqipment like Heidelberg four-colour offset printing machine ensures your card the highest quality,professional looking, texture and feel.

 

I am a fresher for printing,can you tell me how my card is printed?

Yes,of course. It's our responibility to let all our customers know how their cards were printed. We believe learn more about the printing can help our customer to be a expert in this field. We made a flow chart for printing as below, hope it will be much helpful for your better understanding.

 

how a card is printed

 

Is there a MOQ requirement if i buy from CushyPrinting?

There is no MOQ limit at CushyPrinting. You can order any quantity, even 1pc is ok.

 

What's your normal turn around time and how you ship my cards?

Normal production time for quantity under 10,000pcs 7 days while 100,000pcs 12-15 days. As for shipping, we offer door to door express service such as DHL, Fedex, UPS,TNT,Aramex at your convenience.

 

Can cards be personalized?

Of course, you can configure the shape, dimension,stock, numbering etc yourself, we will try our best to help you fulfill the job

 

Do you offer proof before i confirm the order?

Free proof offered before you confirm the order.As long as production not started,you can revise the artwork at any time and ask for new proof. It's 100% free of charge.

 

Can I cancel my order?

As long as the production not started, you can cancel the order. If you have to revise the artwork after confirming the job,please contact us at the first time you make the decision of cancellation. If we opened film for your order,but still not start printing,then you can notify us to cancel the order and 30% cancellation fee will be charged for each order. If the card is already under production,your money won't be refund.


How do I place an order and how to upload my artwork files?

At CushyPrinting,we accept orders by two methods.First,you can place your order and upload the artwork online. For details,please refer to page The second way is to send us your order details as well as artwork files by email to info@cushyprinting.com

 

What methods of payment do you accept?

We accept payment by Paypal,Bank Trasnfer and Western Union for your choice.

 

How long will it take to get my order

Most jobs will be shipped within 7 business days after you send payment.Shipping takes from 3 to 5 business days to get to you depending on your location.

 

How can I get my order faster?

Frankly speacking,our standard service is faster than other competitors.If you need it hurry,please try our expedited production service and use official DHL for shipping.Normal expedited service cost 50 us dollars,please contact our sales before you placing express orders.

 

Are your rfid chip 100% original and what's the warranty for your cards?

Frankly speaking,all chips that marked original are 100% authentic chips imported from official company who produce the chips.For most chips,the warranty lasts for half year to 2 years depends on specific chip types.You can feel rested with quality for the chips and other card products you order at CushyPrinting.